Shipping & returns

Ready to ship

Pieces marked "Ready to ship" are in stock and are packed and dispatched shortly after your order is confirmed. You will receive an email with tracking details as soon as your parcel is on its way.

Made to order

Pieces marked "Made to order" are made for you after you order. The estimated ready date is shown on the product page and at checkout, and we will keep you updated if anything changes.

Shipping

We ship within the United States. Shipping options and rates are shown at checkout before you pay. Sales tax is not added at this time.

Delivery times depend on the carrier and your location. Please make sure your address and phone number are correct, as we cannot be responsible for parcels sent to an incorrect address.

Pickup

You can collect your order from the studio by appointment, at no shipping charge. Sales tax is calculated at pickup. See Pickup & fittings.

Returns and exchanges

Ready-to-ship pieces that are unworn, unaltered and in their original condition may be returned within 7 days of delivery for a refund to your original payment method. Start a return from your order page.

Made-to-order and custom pieces are made specifically for you and are final sale, unless they arrive faulty or not as agreed.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and we will make it right.